At Custom Engineering Heating & Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or social links.

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Reviews of Custom Engineering Heating & Cooling


(Based on 4 rated reviews)


Product or service reviewed: Service call

Don't recall the service mans name, but I was taken by his happy nature and his happy whistles. We need more happy people in the world today. He was the whole package when it came to his job.

John Dean
Kawkawlin, mi


Product or service reviewed: Furnace repair

Serviceman Chaz was excellent & very professional. He explained everything so we could understand it. The office was also great in setting up a timely appointment!

Ronald Keller
Standish MI


Product or service reviewed: Furnace repair

I couldn't have had a better experience with Custom Engineering. Despite it being a Sunday AND despite him having just returned home and having to turn right back around and drive an hour to my location, Chaz showed up with a great attitude. Not only did he diagnose the problem quickly, he went out of his way to show me the issue in action, explain each step of the process and answer the roughly 300 stupid questions I had, all with utmost patience. So now, the problem is now fixed AND I felt like I learned a lot in the process. The price was also very fair for a weekend call. I am so grateful to have stumbled upon Custom Engineering in my Google search; they've earned a customer for life! Thank you to Chaz and the team for your great work and for keeping the house warm!

Dawn K
Bay City, MI


Product or service reviewed: There was a circuit closed in the air condictioning unit that was interfearing with the furnace operation and funtion.

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

Chaz was on time polite and found the problem right away. I would highly recommend this company and I would use this company and Chaz's services again in the future.

Mike N.
bay city