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Reviews

At Custom Engineering Heating & Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or social links.

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Reviews of Custom Engineering Heating & Cooling

5

(Based on 11 rated reviews)

23-Jan-2023

Product or service reviewed: Furnace and AC

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

Very neat and excellent work!!!

Bridget E Mueller-Zantello
Hamilton

12-Dec-2022

Product or service reviewed: Furnace, induction motor.

Chaz is the best. House was in the 60s after waking up on a Friday morning. Chaz was able to come out, identify the issue almost right away. He was able to arrange for the replacement to be installed later that afternoon, as the part was in stock way outside of the area. Also helped install my new thermostat! Very friendly and made sure that my family had heat for the weekend! They will see my business again!

Christopher Conklin
Kawkawlin, MI

06-Dec-2022

  • Timely Service: Good
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

These two young men we so kind, so respectful and so professional. I want them to be recognized in spite of the ridiculous obstacles thrown in their way. They worked hard every day they were allowed to work and please recognize them thank you so much, mary clare

Mary Clare mulvey
Bay City Mich 48706

13-Oct-2022

Product or service reviewed: Furnace Repair

Prompt, Friendly, Professional AND Reasonable. Very satisfied!

Tamara Nether
Kawkawlin

29-Sep-2022

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy:

Chaz is very professional in his work and presentation of himself. I would have him back to our home to do work anytime.

Joan Simanskey
Au Gres

27-Sep-2022

Product or service reviewed: Service call John.dean1944@icloud.com

Don't recall the service mans name, but I was taken by his happy nature and his happy whistles. We need more happy people in the world today. He was the whole package when it came to his job.

John Dean
Kawkawlin, mi

12-Sep-2022

Product or service reviewed: Furnace repair

Serviceman Chaz was excellent & very professional. He explained everything so we could understand it. The office was also great in setting up a timely appointment!

Ronald Keller
Standish MI

20-Feb-2022

Product or service reviewed: Furnace repair

I couldn't have had a better experience with Custom Engineering. Despite it being a Sunday AND despite him having just returned home and having to turn right back around and drive an hour to my location, Chaz showed up with a great attitude. Not only did he diagnose the problem quickly, he went out of his way to show me the issue in action, explain each step of the process and answer the roughly 300 stupid questions I had, all with utmost patience. So now, the problem is now fixed AND I felt like I learned a lot in the process. The price was also very fair for a weekend call. I am so grateful to have stumbled upon Custom Engineering in my Google search; they've earned a customer for life! Thank you to Chaz and the team for your great work and for keeping the house warm!

Dawn K
Bay City, MI

01-Jan-2022

Product or service reviewed: Serviced furnace

Exceptional company would recommend them 100%! Chaz is an amazing technician that went above and beyond to get my furnace going. If Im ever in need again I would definitely be calling and requesting Chaz!!

Tracy
Sterling

20-Dec-2021

Product or service reviewed: Furnace motor repair

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

Chaz was absolutely amazing and extremely professional! He picked up our replacement part and came back to fix our furnace same day so we would have heat over the weekend, I cannot express enough how much that means to me! Chaz was also great with our dog who is very curious of people in our house and he was extremely professional while I continued working from home while he was there. Additionally, extremely impressed overall with the company by having a technician at our hour within a few hours of calling...on a Friday morning before the holidays.

Jordan Alta Fournier
Midland, Mi, USA

03-Dec-2021

Product or service reviewed: There was a circuit closed in the air condictioning unit that was interfearing with the furnace operation and funtion.

  • Timely Service: Excellent
  • Overall Quality: Excellent
  • Work Value: Excellent
  • Technician Neatness: Excellent
  • Technician Courtesy: Excellent
  • Office Courtesy: Excellent

Chaz was on time polite and found the problem right away. I would highly recommend this company and I would use this company and Chaz's services again in the future.

Mike N.
bay city