Bay City Heat Pump Services
Heat Pump Installation, Repair & Maintenance in Saginaw, Midland & Bay Counties
If you're thinking about upgrading your home's heating and cooling setup, a heat pump might be exactly what you need. These systems handle both heating and cooling in one, a reliable solution for heating and cooling throughout the year. At Custom Engineering, we’ve been helping families in Bay City, Saginaw, and Midland stay comfortable since 1984, with solutions that work for the way you live here in Mid-Michigan.
Whether you’re dealing with icy January nights or muggy July afternoons, we offer heat pump installation, repair, and maintenance that’s designed for our local climate. From quick fixes to full replacements, we’ll talk you through your options and help you find something that fits your space, budget, and goals.
Need a new heat pump or repair? Call (989) 474-2870 for our team to assess your situation and schedule same-day or emergency service when available.
Custom Comfort, Professional Care
What Makes Us Different?
At Custom Engineering, we will always put you first. That's why so many people in Linwood trust us time and again.
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Affordable Financing OptionsWe make HVAC services affordable with financing options offering 0% interest for 72 months.
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Available Nights & WeekendsNo matter when you need us, we're ready to help. Someone is always available to answer your call.
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Preventative Maintenance PlansKeep your system in perfect shape all year round with our programs.
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Locally Owned & OperatedAs a proud Michigan company, we deliver honest, dependable HVAC services backed by local expertise and care.
Our Heat Pump Services
Heat Pump Installation
We offer professional heat pump installations using quality products and a thoughtful approach to what works best in your home. Every installation includes a free estimate and is backed by our 5-year labor warranty.
Heat Pump Repairs
If your system is blowing cold air or making unusual noises, give us a call. We offer emergency repairs and same-day service when available. Our team is here 24/7 to assess your situation, determine if it requires immediate attention, and schedule a service that works for you.
Preventive Maintenance
Seasonal tune-ups keep your heat pump running smoothly and help avoid bigger problems down the road. We offer maintenance services throughout Bay City, Saginaw, and Midland to keep your system ready for whatever Michigan weather throws at it.
Trusted by homeowners and Businesses Since 1984
At Custom Engineering, your satisfaction is our priority! See for yourself what our customers have to say about working with us.
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"They did a great job!"We went through custom engineering for replacing our furnace and air conditioner. They went above and beyond to do what is best for our home. The whole team was respectful and informative. They answered any questions we had!- Allison E.
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"10/10 Service!"Had Customer Engineering come out to my restaurant to diagnose my furnace and walk-in freezer. Brandon and Skylar, the techs, were amazing. Extremely friendly and knowledgeable. I will be using them for all my HVAC needs moving forward.- Taylor A.
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"They have been an excellent company to work with."Always courteous & competent. They installed a new furnace, AC, garage gas heater, and ran a gas line into our laundry room. They stayed on the job until all was completed and we were extremely satisfied.- Terrance V.
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"Custom Engineering took care of us right away!"Our initial call was after hours and not an emergency. We received a call first thing the next morning, and they came out within a few hours. Both gentlemen were very professional and knowledgeable, and were able to repair our furnace right then and there.- Reid K.
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"I don't know what I do without this company!"Chaz did an amazing job - straightforward and very helpful. Jason and Trey set up the furnace a week ago, and it runs amazingly! It's nice to stay warm again. They just repaired and replaced my bathroom exhaust fan, too. Thank you again!- Cesily W.
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"They did an excellent job - all in one day!"I always try to keep my business local, so I called Custom Engineering. They always answered my calls promptly, and the service was friendly with experienced technicians. They were prompt, courteous, and really put my fears to rest. Great job!- Debbie M.
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"Nick was fantastic!"He got our furnace up and running again very quickly (on a Saturday!). Very personable and professional! We will definitely be using Custom Engineering Heating & Cooling again - thank you!- Krista W.
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"My experience with the company was great!"Chaz went above and beyond! He fixed my main house furnace and also advised me on my ceiling-mounted furnace in my back building. Thank you for your quick response. I will use you again!- Ann K.
Our Trusted Brands
We work with brands we trust and that our customers love.
- Trane - Known for strong performance and long-lasting durability. A great fit for homeowners who want consistent, dependable comfort throughout the year.
- Mitsubishi Electric - These ductless systems are flexible, energy-efficient, and ideal for properties with limited space or specific rooms that need heating or cooling, like sunrooms, garages, or additions.
Whether you're looking for a traditional whole-home solution or something more targeted, we’ll help you explore both options and figure out what works best.
What It’s Like to Work with Us
We’ve been a family-run company serving Bay City and the surrounding counties since 1984. Over the years, we’ve built strong relationships by being helpful, honest, and easy to work with.
When you call us, you’ll talk to someone who knows the area and understands how Michigan weather can affect your comfort systems. We’ll guide you through your options, explain how things work in simple terms, and help you decide what’s right for your space.
Financing Options Available
We offer financing through Michigan Saves, including 0% options with Wells Fargo for qualified customers. This makes it easier to manage the cost of a new heat pump without paying all at once.
Contact us today at (989) 474-2870 or online to book an appointment or ask about financing options. We're here to help when you need us.