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Hear From Our Happy Customers

    "So grateful to them!"
    I needed help, and Custom Engineering got to me fast and saved the day. Nick, the technician, was great. He was personable and intelligent and he got my repair done super fast. Thanks, Custom Engineering!
    - James T.
    "I don't know what I do without this company!"
    Chaz did an amazing job - straightforward and very helpful. Jason and Trey set up the furnace a week ago, and it runs amazingly! It's nice to stay warm again. They just repaired and replaced my bathroom exhaust fan, too. Thank you again!
    - Cesily W.
    "Custom Engineering took care of us right away!"
    Our initial call was after hours and not an emergency. We received a call first thing the next morning, and they came out within a few hours. Both gentlemen were very professional and knowledgeable, and were able to repair our furnace right then and there.
    - Reid K.
    "They have been an excellent company to work with."
    Always courteous & competent. They installed a new furnace, AC, garage gas heater, and ran a gas line into our laundry room. They stayed on the job until all was completed and we were extremely satisfied.
    - Terrance V.
    "10/10 Service!"
    Had Customer Engineering come out to my restaurant to diagnose my furnace and walk-in freezer. Brandon and Skylar, the techs, were amazing. Extremely friendly and knowledgeable. I will be using them for all my HVAC needs moving forward.
    - Taylor A.
    "This business is the best!"
    We bought our kitchen hood system from them, which they also installed (no small task). They are dependable, efficient, and do great work. Prices are what I would expect for the job. Don't hesitate to hire them.
    - Marinell S.
    "Nick was fantastic!"
    He got our furnace up and running again very quickly (on a Saturday!). Very personable and professional! We will definitely be using Custom Engineering Heating & Cooling again - thank you!
    - Krista W.
    "My experience with the company was great!"
    Chaz went above and beyond! He fixed my main house furnace and also advised me on my ceiling-mounted furnace in my back building. Thank you for your quick response. I will use you again!
    - Ann K.
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BE COMFORTABLE IN EVERY SEASON Check Out Our Preventative Maintenance Programs

With regular tune-ups, special discounts, and priority service, our programs will keep your equipment in quality shape year-round.

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Ask the Experts

Common Answers To Your Questions

Curious about heating and cooling? Our Custom Engineering team has you covered. Browse through common questions and find expert advice straight from our pros.

  • Why should I buy Energy Star labeled equipment?
    The average home spends about $1,900 annually on energy bills. Heating and cooling accounts for as much as half of a home's energy use. The EPA provides important recommendations for energy-efficient equipment, including proper sizing, quality installation and maintenance, and other home improvement considerations to help you get the most out of the heating and cooling products you purchase, save energy, and save as much as 20% annually on your total energy costs.

    ENERGY STAR-qualified products prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the U.S. Environmental Protection Agency (EPA) and the U.S. Department of Energy (DOE).
  • How does 2-Stage heating or cooling work?
    2-stage cooling is a method that can better manage your home's cooling while outdoor temperatures are changing. It can also better maximize indoor comfort and energy efficiency. 2-stage cooling systems are typically the most energy-efficient systems out there.

    2-stage cooling can be done by having one unit with two compressors, one small and one large. The small one is typically capable of putting out about 50% of the capacity of the larger one. The second way to have 2-stage cooling is to have a single scroll unloading compressor. This compressor can unload its capacity down to about 66% of maximum capacity. Both these methods of getting 2-stage cooling allow the unit to run at a lower stage when the high stage is not needed. By doing this, energy is saved.

    2-stage heating has the same principle as 2-stage cooling. It allows the unit to adjust itself based on the amount of heating that is necessary. 2-stage heating is a good way to save on heating costs.

    A heat pump system would have two different-sized compressors, a small and a large one. The compressor that is used at a given time would depend upon the need. If only a small amount of heating is necessary, the smaller compressor would be used to save energy. The large compressor would only be used when a large amount of heating was needed.

    A 2-stage gas furnace has a modulating gas valve that regulates gas flow depending upon the need.
  • My air conditioner is very loud when I entertain outside, what can I do?
    A difference of 6 decibels (such as between 72 dB and 78 dB) is technically a four-fold increase in compressor sound when rating air conditioners or heat pump units. However, it takes a difference of 10 decibels to double the loudness. It is also noted that it takes approximately 3 decibels for the average human ear to discern any loudness difference.

    Great strides have been made in reducing the operating sound level of equipment. We will be happy to show you the difference in sound ratings with our product line.
  • What are the advantages of equipment with variable speed fans?
    Variable-speed fans operate on a simple principle: they can spin at different speeds depending on your home's heating and cooling needs. Usually, they operate at lower speeds, delivering a steady, reliable stream of warm or cool air to your home. This helps control humidity levels, utility costs, and system noise. When conditions become more extreme, the fan speed increases so that the system can meet increased demand, guaranteeing that your comfort needs will be met on the hottest days or coldest nights.

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