Maintenance Programs
Proudly Serving Bay City and the Surrounding Areas
Maintenance Programs
Are HVAC Preventive Maintenance Programs Worth It?
Yes, they are. Think of your A/C and furnace like your car - if you get it tuned up regularly, you can avoid emergency breakdowns and extend its life expectancy, which will save you tons of money in the long run. Some choose to forego maintenance programs with the hope of saving money, but regularly having your HVAC equipment tuned up is less expensive than having to pay a substantial repair bill down the road.
Call out office today at (989) 474-2870 or contact us to learn more about our maintenance programs and how we can keep your home comfortable all year!
Why Choose Custom Engineering?
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Affordable Financing OptionsWe make HVAC services affordable with financing options offering 0% interest for 72 months.
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Available Nights & WeekendsNo matter when you need us, we're ready to help. Someone is always available to answer your call.
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Preventative Maintenance PlansKeep your system in perfect shape all year round with our programs.
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Locally Owned & OperatedAs a proud Michigan company, we deliver honest, dependable HVAC services backed by local expertise and care.
Plan Benefits
Silver Club
$24/month (First Month Free!)
- Essential maintenance to keep your system running
- Filter Check (customer provides)
- Annual Maintenance Reminders
- *No perks or rewards included*
- 1 Furnace + 1 A/C Tune-Up
- System Performance Report
- Priority Scheduling
Gold Club
$32/month (First Month Free!)
- All Silver Benefits PLUS:
- No Service Call Fees
- 5% Off New Installations
- Blower Wheel Cleaning
- Lifetime Warranty on PM Parts (e.g., capacitors, contractors, ignitors, and sensors)
- Up to MERV 11 Filter Included (each visit)
- 10% Off Repairs
- Loyalty Rewards: $50/year
- 2 Virtual Maintenance Check-Ins per year (for TRANE Smart Thermostats): Includes remote system performance diagnostics, runtime tracking, and efficiency review to help spot issues early
Platinum Club
$49/month (First Month Free!)
- All Gold Benefits PLUS:
- Deep Chemical Coil Cleaning (Outdoor Unit)
- 10% Off New Installations
- 20% Off Repairs
- Lifetime Warranty on PM Parts continues with membership
- Humidifier & Water Heater Tune-Up
- 2 Virtual Maintenance Check-Ins per year (for TRANE smart smart thermostats): Includes remote system performance diagnostics, runtime tracking, and efficiency review to help
spot issues early
Additional Club Benefits
Community Giveback Bonus
A portion of every PMA membership goes toward supporting local charities and community programs. Thank you for helping us make a difference!
Club-Only Upgrade Pricing or Add-on Bonuses
Access to exclusive club-only discounts for system upgrades or accessory installations (e.g., air purifiers, humidifiers, smart thermostats).
System Purchase Bonus
When you purchase a new system as an active Club Member, receive additional loyalty credits or installation perks.
Loyalty Rewards
Every year you are enrolled in the PMA Club, you bank $50 per covered piece of equipment toward the purchase of a new heating and/or cooling system.
Why Join Our Custom Comfort Club?
- **Save Money**: Lower utility bills, discounted repairs, and special club-only pricing.
- **Peace of Mind**: Priority service ensures you're never left without comfort.
- **Extend Equipment Life**: Routine maintenance extends the lifespan of your system.
- **Loyalty Rewards**: Earn credits every year for your future system needs.
Thank you for being a valued part of the Custom Engineering Heating & Cooling family!
Financing Options Available
Get your project completed on time without having to worry about costs. We've partnered with Wells Fargo and Michigan saves to bring you financing options that fit your life.
6 Key Benefits of HVAC Preventive Maintenance for You
- Longer lifespan: Maintenance is critical for prolonging your system's lifespan. Well-maintained A/C units and furnaces can function reliably for as long as 20 years OR MORE. Opting for a preventive maintenance program can save you money and time in the long run.
- Comfort and safety: During your service appointments, a technician will clean out your system and examine the internal components. Technicians will explain what they've found and work to fix the problem on the spot.
- Improved air quality: All air in your house travels through a filter. A simple change of this filter removes trapped debris, dirt and allergens from the home.
- Reduced energy costs: Getting your system inspected regularly will ensure that it continues to work at maximum efficiency. If you don't have it thoroughly cleaned every year, you may negatively impact the unit's energy efficiency.
- Keeps warranties valid: Many HVAC system warranties are contingent upon the owner having a regular maintenance schedule. If your unit fails because you failed to keep up with maintenance, the warranties on parts and labor may be voided.
- Dependable operation: A broken A/C system can be miserable on hot, humid days, and a furnace failure can be life-threatening in colder weather. Regularly having your system maintained minimizes the chance of your unit leaking down prematurely, and that peace of mind is priceless
What Does it Include?
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Every Maintenance Check-Up Includes The Following:
- Check thermostat settings to ensure the cooling and heating system keeps you comfortable when you are home and saves energy while you are away.
- Tighten all electrical connections and measure voltage and current on motors. Faulty electrical connections can cause unsafe operation of your system and reduce the life of major components.
- Check and inspect the condensate drain in your central air conditioner, furnace andfor heat pump (when in cooling mode). A plugged drain can cause water damage in the house and affect indoor humidity levels.
- Check controls of the system inspect/change filter to ensure proper and safe operation. Check the starting cycle of the equipment to assure the system starts, operates, and shuts off properly.
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Cooling Specific
- Clean condenser air conditioning coils. Dirty coils reduce the system's ability to cool your home and cause the system to run longer, increasing energy costs and reducing the life of the equipment.
- Inspect and adjust blower components to provide proper system airflow for greater comfort levels. Airflow problems can reduce your system's efficiency by up to 15 percent
- Check your central air conditioner's refrigerant level and adjust if necessary. Too much or too little refrigerant will make your system less efficient increasing energy costs and reducing the life of the equipment.
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Heating SpecificCheck all gas (or oil) connections, gas pressure, burner combustion and heat exchanger. Improperly operating gas (or oil) connections are a fire hazard and can contribute to health problems. A dirty burner or cracked heat exchanger causes improper burner operation. Either can cause the equipment to operate less safely and efficiently. Regular inspection eliminates worry of carbon monoxide leaks.